SIO-2® Ceramic Clays in North America

Supply
Most of SIO-2® clays are packed in 27.6 lb (12.5 kg) film-wrapped packages into a carton box. Pallets weigh 3,307 lb (120 units x pallet). Porcelain is packed in 11 lb (5 kg). Pallets weigh 3,307 lb (300 units x pallet). Pallet size (American skid): 48x40 in (122x102 cm).

Prices
Price list is available upon demand.
Price list for resellers within the North America is issued by The Ceramic Shop.
Price list for direct orders to Collet Clays Corp (EXW factory Barcelona, SPAIN) is valid for FULL PALLETS only. Quantity discounts apply for orders from 4 pallets, 7 pallets and full container (10 pallets). Prices include wooden pallets and standard packing materials. In case of special packing requirements, handling fees may apply. Prices are subject to change without notice.

Shipping
Shipping charges are determined by weight, destination and special freight requirements, and they will be quoted upon demand after placing the order. Customers have the option of shipping on their own.

Warranty
We guarantee the technical specifications of products, reflected on labels and technical documentation issued exclusively by the firm. No liability is assumed for products with damaged packaging or improper storage outside our warehouse or defects resulting from misuse of the material by the customer. In any case, the responsibility of Collet Clays Corp. is always limited to the price of clay that the firm recognizes as defective.

Important Recommendations
Storage: protect products from direct sunlight, avoiding excessive temperature changes and protect from frost. Use: customers have technical sheets available with information on the characteristics of the product and its use. We always recommend testing the products prior to big use in order to verify their suitability in both the ceramic process (shaping, drying, firing and decoration) and the final apply that is expected to be obtained.

Safety
All SIO-2® clay bodies sold in US are certified by the Art & Creative Materials Institute (ACMI) and conform to ASTM D-4236 safety guidelines. Material Safety Data Sheets (MSDS) are available upon demand. We disclaim any liability for accidents involving personal injury or damage to property, caused by improper use of the products.

Shortage or Damaged Goods
Once receipt of shipment, shortages, damaged goods or shipping mistakes must be noted on the delivery receipt and reported to us. Claims must be made within 15 days.

Goods Return
Defective goods must be reported to us. Full credit can be given in case of acceptance from quality department. Goods can be returned only under authorization.

Terms
Orders must be prepaid or paid upon delivery unless prior credit arrangements have been made.