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CatalàSocial Media Privacy Policy
1. User Information
Who is responsible for processing your personal data?
CERAMICA COLLET S.A. (hereinafter, the CONTROLLER) informs the user that it has created official profiles on the following social networks: Facebook, Instagram, YouTube, LinkedIn, Pinterest and TikTok. The CONTROLLER is responsible for processing the user's personal data on these platforms, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
What is the purpose of processing your personal data?
The purpose of the processing is to maintain a relationship between the user and the CONTROLLER through social media, which may include:
▪ Responding to requests or inquiries.
▪ Providing information about activities, events, products, or services of the CONTROLLER.
▪ Social interaction with users through official profiles.
What is the legal basis for processing?
The legal basis is the user’s consent (Art. 6.1.a GDPR). By following or interacting with our social media profiles, the user expresses interest in our activity and consents to the processing of the personal data available on their profile.
The user can consult the privacy policies of each social network at any time and adjust their privacy settings accordingly.
The CONTROLLER only has access to the public information on the user's profile (e.g., contact name) and will only incorporate data into a file when necessary to process a specific request.
How long do we retain your data?
The data will be retained as long as the user maintains a relationship with the CONTROLLER's profile or does not withdraw their consent, and subsequently for the time necessary to address potential legal obligations (up to a maximum of 3 years).
Who do we share your personal data with?
The data provided by the user through social media may be visible to other users depending on the privacy settings of their own profile. From their personal account, the user can manage which information is made public, the permissions granted, and remove or restrict third-party applications.
No data will be shared with third parties outside the social network unless it is strictly necessary for the provision of a service (e.g., communication service providers), with whom data processing agreements are in place as required by data protection regulations.
What are your rights?
The user may exercise the following rights concerning the data under the control of the CONTROLLER:
▪ Right to withdraw consent at any time.
▪ Right of access, rectification, erasure, portability, and restriction or objection to processing.
▪ Right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your data is being processed improperly.
Contact details to exercise your rights:
CERAMICA COLLET S.A.
VAT ID: ESA08606667
Address: P.I. L’Olana S/N, 08292 Esparreguera (Barcelona), Spain
Email: info@sio-2.com
2. Use of the Profile
The CONTROLLER may carry out the following actions:
▪ Access the public information on the user's profile.
▪ Post content on the user's profile, when permitted by the social network.
▪ Send direct messages through the channels enabled by the social network.
▪ Publish updates on the official profile that may appear on the user's wall.
The user can manage their privacy, connections, and content from the settings of their account on each social media platform.
3. Posts and Publications
Once the user interacts with our social media profiles (by following, commenting, tagging, etc.), they may post content such as comments, links, images, or any other multimedia material supported by the platform.
The user must hold the copyright and intellectual property rights of the content they publish, or have obtained consent from the relevant third parties.
The following types of posts are not permitted:
▪ Content that violates dignity, morals, public order, or fundamental rights.
▪ Content that infringes intellectual, industrial property or image rights.
▪ Content that is offensive, discriminatory, unlawful, or inappropriate.
The CONTROLLER reserves the right to remove any content that violates these terms without prior notice, and to permanently block the offending user.
The CONTROLLER shall not be held responsible for content freely published by users.
The user should be aware that their posts may be visible to other users, and they are solely responsible for their content and privacy.
Images or other multimedia content published by the user will not be stored in any file by the CONTROLLER, but will remain available on the social network.
4. Data of Minors or Persons with Disabilities
Access to and use of the CONTROLLER's social media profiles is restricted to individuals over the age of 14. If the user is a person with a disability, legally accredited representation will be required.
The CONTROLLER accepts no responsibility for the use of its social media platforms by minors or individuals lacking the legal capacity to give consent. No personal information from minors is knowingly collected. If you are underage, you must not interact with the CONTROLLER's social media profiles or provide any personal data.